CX Change also runs solution workshops and action planning sessions.  Working with all of the relevant departments within your business, we’ll design solutions to issues that are impacting negatively on your customers. It might be addressing a specific pain point or addressing at your top customer complaints.

A lot of businesses are already aware of their issues but finding the solution and acting on it can be challenging. For every issue there are solutions – often more simple to improve for the customer than we expect. By getting the right people together, we can greatly improve the experience for your customers.